We recently opened multiple accounts with Hanscom Federal Credit Union. This based on the advice of our son who works in the financial services field. Our entire experience was outstanding thanks to Branch Manager Lucy B From our first phone conversation, it was clear that Lucy is totally focused on customer service. She is very pleasant, knowledgeable and responsive to her clients needs. Lucy is a terrific representative for HFCU and we are refering our family and friends to Lucy and HFCU.