|Dividend Rate||APY1||Alert Me|
|2.96%||3.00%||Receive a notification when this rate changes|
Great people providing outstanding service!
Used Hanscom exchange
I enjoyed the service provided from the representative to the supervisor and the time spent to ensure that all my requests were met. Thank you.
I wish I knew the young Woman who helped me with my account, by the she helped me set up a savings account as well. Away I do most of my banking on line. My only income is my Social Security. My first experience with a Credit Union 1968. Years later I was in a Credit Union at the Philadelphia Naval Base. I love HFCU, it is free, the Staff is always polite and helpful, if they don't have an answer that they know they will surely find someone who can. My only drawback is the distance is 18 miles away. Thank you HFCU
The experience was too time consuming. The instructions on my matured cd indicated that I could open a thrive account over the phone. It took three phone calls and finally a visit to your Dorchester office to open it. I am very happy with the rate you offer but it should not have taken so many steps to get it. Your Dorchester office personnel are very pleasant but the office is understaffed. There were many people in line also stating that more staff is needed there. The people on the phones were very pleasant but had limited access to helping me.
Very pleasant experience. Thank you!1
Excellent customer service as well as great services and rates!
So easy to join, great value, and Lauren, my customer service rep was simply awesome!
I have been a member of HFCU for some time. Everyone goes out of their way to take care of what you need. I have refinanced my mortgage, a representative came to my house to execute the paperwork to get a lower rate!! The service team when you call in are phenomenal as well!! Thank you HFCU