As provided in these rules (“Rules”), account holders (“You” or “you”) earn MemberPoints (“MemberPoints”) in the Hanscom FCU (“Program”) for every dollar in qualifying purchases. Purchases that are returned do not qualify for MemberPoints. No MemberPoints are earned for finance charges, fees, cash advances, convenience checks, ATM withdrawals, foreign transaction currency conversion charges or insurance charges posted to your account.
MemberPoints can be used to order the merchandise, gift cards and travel awards (“Award(s)”) available in the current Program. You may select Awards from any level, as long as You have a sufficient number of MemberPoints available in your account as of the date of your most recent earnings statement. MemberPoint requirements assigned to any Award are subject to change from time to time without notice, and Awards may be substituted at any time. Should an Award be discontinued, it will be replaced with an Award of equal or greater value or, if no suitable substitute is available, You will be advised to make an alternate selection or may return your MemberPoints to your account.
Your merchandise Award will usually be delivered by a commercial delivery service or the U.S. Postal Service within 4-6 weeks of processing your order. Shipments cannot be made to a post office box or outside the United States and eligible territories. If you have an APO address, please contact Hanscom FCU for details regarding merchandise options and shipments before ordering.
Note any damages or shortages on the delivery receipt before signing to accept delivery from the carrier. A product which is received damaged or defective may be returned to the shipper within thirty (30) days of receipt for replacement. All parts, instructions, warranty cards and original packaging materials must be returned with the product.
Applicable manufacturers’ warranties will be included with your Award. Warranty claims must be directed to the manufacturer. SPONSOR, Hanscom FCU Hinda Incentives MAKE NO PRODUCT REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED THROUGH THIS PROGRAM. Hanscom FCU and Hinda Incentives WILL NOT BE LIABLE FOR ANY DEFECTS IN THE AWARDS OR DAMAGES RESULTING FROM USE OF THE AWARDS.
MemberPoints have no cash value. MemberPoints in this Program cannot be exchanged for cash or credit, may not be used with any other offer, promotion or discount, cannot be combined with cash to obtain an Award and cannot be earned from or transferred to any other rewards program.
Your account must be open and in good standing (i.e., not cancelled or terminated by either party or otherwise not available for your use as a payment method) at the time your order is received for processing. Hanscom FCU reserves the right to suspend your participation in the Program until the account is in good standing.
Despite the Program’s best efforts to ensure accuracy, errors occasionally occur. The Program reserves the right to correct such errors at any time even if it affects a pending Award redemption.
This Program may be modified, suspended or cancelled and the redemption value of already accumulated MemberPoints may be changed at any time without notice and without restriction or penalty. You will be notified of Point accrual and/or Point expiration Program changes. Award orders must be received on or before the Program end and/or Point expiration date. Contact us for details on any current promotions affecting Point accrual or redemption options. MemberPoints may be forfeited due to Rules violations. This Program is void where prohibited or restricted by law. You are responsible for any applicable federal, state or local taxes.
You agree to hold Hanscom FCU, any Association and any vendors associated with the Program totally harmless if your Sponsor fails to meet its contractual and other obligations with Hanscom FCU, which results in the Program being interrupted or terminated prior to You having the opportunity to redeem your MemberPoints or receive your Awards. You also agree to hold Hanscom FCU and Association harmless if an Award vendor or provider files for bankruptcy, or otherwise goes out of business, after You have redeemed your MemberPoints for an Award from the vendor or provider but before You are able to receive or use the Award.
Certain restrictions may apply to travel certificates, tickets and documents. Travel and other certificates are not exchangeable, refundable, transferable or redeemable for cash. All travel certificates, tickets and documents will be mailed first class U.S. Mail and will not be replaceable in the event of loss, destruction or theft. Your award will usually be delivered within 4-6 weeks of processing your order. You may request travel certificates, tickets and documents to be delivered by overnight carrier and agree to pay the associated additional delivery fees before shipment. You are responsible for Federally-imposed airline security fees as well as any surcharges or additional fees as may be imposed by the airlines or aviation authority and must pay them by credit or debit card at the time of the reservation booking.
Hanscom FCU shall resolve all questions of what constitutes an eligible transaction. All Rules determinations by Hanscom FCU are final. Your use of your account following receipt of these Rules will indicate your agreement to these Rules.