On December 5, we discontinued our Pay My Loan system and unveiled a new set of payment and transfer options within our Online Access platform. In addition to the ability to easily pay your Hanscom FCU loan from any of your accounts at other banks and credit unions, Online Access allows you to see important details about your loan account(s), such as your current rate, due date, minimum payments, and more.
If you have set up recurring payments or have a future scheduled payment in the Pay My Loan system, you will not need to take any action to set up your payments through Online Access. Any external accounts you have are already configured, and payment arrangements you have made were moved into Online Access.
If you are not already enrolled with Online Access, we sent you an email message that will include instructions for getting your Online Access login and password easily and securely. If you have any questions in the meantime, please call us at 800-656-4328 or visit www.hfcu.org/loanpayments to learn more.