Temporary Changes to Branch Availability

All branches are closed Thursday, November 26, 2020, in observance of Thanksgiving Day. 

Click here to see temporary changes to branch availability at our Bedford, Cambridge (Mt. Auburn Hospital), Concord, Dorchester (South Bay Center), JFK, McCormack, MITRE Bedford, MITRE McLean (Virginia), Moakley, Natick, and O'Neill branches.

Forms

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ATM and Check Card

To dispute a fraudulent transaction, call HFCU: 800-656-4328 or stop by a branch location.

ATM and Check Card Application
ATM and Check Card Authorized User Form


You can report a lost or stolen credit card by contacting us immediately at 800-656-4328 option 4. 
If you are calling after business hours, please call:

  • 833-337-6075 (within the United States)
  • 614-564-5105 (outside the United States)

A card specialist will assist you.

Credit Card

To dispute a fraudulent transaction, call HFCU: 800-656-4328 or stop by a branch location.

Credit Card Authorized User Form
Credit Card Balance Transfer Form
Credit Card Automatic Payment Transfer Form

You can report a lost or stolen credit card by contacting us immediately at 800-656-4328 option 4. 
If you are calling after business hours, please call:

  • 833-337-6075 (within the United States)
  • 614-564-5105 (outside the United States)

A card specialist will assist you.