EARLY CLOSING - Thursday, December 9th

Due to a staff event, we will close at 3:30 pm on Thursday, December 9th.

An easier way to pay your loan and transfer money

We’re pleased to announce that we’ve made changes to Online Access that will allow you to make transfers and payments directly from within your Online Access. This new feature replaces Pay My Loan and our current External Transfer service. The new feature will be available December 5, 2021.

Here’s what you need to know:   

  • Pay My Loan has been replaced with external and internal payments through Online Access. This means you're able to see account information, due dates, and minimum payment amounts, plus be able to schedule and manage payments from one platform.
  • Any external account information you had in Pay My Loan, along with recurring and future dated transactions, has been moved over to Online Access. There’s nothing you need to do.
  • External Transfer in Online Access now gives you more convenient visibility into your transfers. You can easily add accounts at other financial institutions to move money to and from Hanscom FCU or set up regular transfers to another Hanscom FCU member’s account.
  • We’ve replaced the “Transactions” option on the left-hand navigation bar with a helpful Move Money page (see image). You now have one place where you can access all the different ways to move your money, whether you want to make a Hanscom FCU loan payment, deposit a check, pay a bill, or send money to a friend.
  • The Activity Center on the Move Money page gives you information on all internal and external transfers, as well as payments made from your accounts.



The new layout in Online Banking transfer and payment options

Here are step by step instructions to get you up and running 

To use Online Access you will need your login id and password.
A notification was sent to your primary email on December 6, 2021 with instructions on how to access your login id and password. 

  • Go to our home page and enter your login id in the Online Access box, click the CONTINUE Button
  • Enter your Password
  • A pop up box will confirm your enrollment, click the CONTINUE Button
  • Select a delivery method to receive a Secure Access Code
  • Enter the Secure Access Code into the pop up box, click the SUBMIT Button
  • Set a new password, click the SUBMIT Button
  • Verify your contact information and notify us if anything is incorrect, click the NEXT Button
  • Review the Terms and Conditions and Accept to proceed
  • Register the device if it is a private computer that you trust
  • Do not register the device if you are enrolling on a public computer or one that is used by multiple people
  • Upon your selection, the Account Overview page will open

How can I learn more about the new features? 

Watch this video tutorial to learn about the new features

Watch the move money tutorial