Mobile Check Deposit

FAQs

• What are the system requirements to use EasyDeposit?
  

  Using a mobile device or tablet

  The App Store (i.e. Apple)

  • iOS 7 or greater
  • iPhone 4 or higher
  • iPod touch 4S or higher
  • iPad 2, 3, 4 and iPad mini

  Google Play (i.e. Android)

  • Android OS 4 or greater
  • No “Small Screen” support, i.e. all but “QVGA” 240wX320h

  Using a computer or scanner:

  Windows 7 or greater or MAC OS X 10.8 ( supported using Load or Zero-Client features only)

  Browsers (current version and one version prior supported):

  • Internet Explorer®
  • Firefox
  • Chrome (Windows only)
  • Safari (MAC only)
  • High-speed Internet connection
  • TWAIN compliant document scanner

   

• How can I start using EasyDeposit Mobile?
  
  • Download the Hanscom FCU Mobile Access app and the Hanscom FCU EasyDeposit Mobile helper app from the iTunes Apple Store (for iPhone/iPad/iPod Touch) or Google Play (for Android) store.
  • Log on to MOBILE Access .PLEASE  NOTE: You must enroll in Online Access before you can log in to Mobile Access.
  • Under EasyDeposit, select one of the accounts from the drop-down menu, then click on "MAKE A DEPOSIT."
  • Review the EasyDeposit User Agreement, then click "I Agree."
  • PLEASE NOTE: This agreement includes the authorization of a credit report inquiry.
  • Once you apply for EasyDeposit, you will receive a response about your enrollment via email within two business days. Once your enrollment has been approved you may begin using EasyDeposit.
• How do I deposit a check using EasyDeposit Mobile?
  
  • Log on to Mobile Access.
  • Under EasyDeposit, select the account you wish to make your check deposit to, then click "MAKE A DEPOSIT."

  • Endorse the back of the check(s) as follows:
  • The words “For deposit only at Hanscom Federal Credit Union”.
  • Your Member Number and the Account Number you will be depositing the check to.
  • Payee’s Endorsement (signature).

  • Enter the total deposit amount of your check.
  • Capture images of the front and back of your check.
  • Review and Submit your deposit.

  EasyDeposits accepted by us before 4:00 PM Eastern time on a business day will be credited the same day. Deposits accepted after 4:00 PM Eastern time or on a non-business day may be credited on the next business day. Checks may be subject to holds of 2-5 business days. Learn More about check holds.

• How do I deposit a check online?
  
  1. Log on to Online Account Access and click on "EasyDeposit."
  2. Select the account you wish to make your check deposit to, then click "Submit."
  3. Endorse the back of the check(s) as follows:
     1. The words “For deposit only at Hanscom Federal Credit Union”.
     2. Your Members Number and the Account Number you will be depositing the check to.
     3. The words “HFCU.ORG on (today’s date— mm/dd/yyyy format)."
     4. Payee’s Endorsement (signature).
        
  4. Select your scanner (the first time you use the service you will be prompted to install a scanner control, you will only need to do this once).
  5. Enter the total deposit amount of your checks.
  6. Scan the front and back of your check(s).
  7. Review and Submit your deposit.

  
  EasyDeposits accepted by us before 4:00 PM Eastern time on a business day will be credited the same day. Deposits accepted after 4:00 PM Eastern time or on a non-business day may be credited on the next business day. Checks may be subject to holds of 2-5 business days. Learn More about check holds.

• How can I start using EasyDeposit?
  
  1. Log on to Online Account Access and click on "EasyDeposit" under the Services menu
  2. Select one of the accounts on your Primary membership from the drop-down menu, then click on "Submit."
  3. Review the EasyDeposit User Agreement, then click "I Agree."

  Once you apply for EasyDeposit, you will receive a response about your enrollment via email within two business days. Once your enrollment has been approved you may begin using EasyDeposit.
• What are the EasyDeposit limits?
  

  EasyDeposits made be made up to the following amounts:

  12-10-2014
  Limit	Amount	Alert Me
  Per Deposit	$10,000
  Per Day	$10,000
  Monthly Limit*1	$50,000
  *For purposes of the "monthly" transfer limits for the EasyDeposit service, a month means the thirty (30) calendar days.
  1For purposes of the "monthly" transfer limits for the EasyDeposit service, a month means the thirty (30) calendar days.

• What types of checks cannot be submitted with EasyDeposit?
  

  The following checks can not be scanned with EasyDeposit:

  1. Savings Bonds
  2. Foreign Checks
  3. Checks made out to a Third Party
  4. Checks previously endorsed by Hanscom FCU
  5. Checks written from your account at another financial institution

  (For example: Jane Doe writes a check from her checking account at ABC Credit Union to deposit in her Hanscom FCU checking account).
• How long should I hold onto my check after I scan it with EasyDeposit?
  
  After you mark the original check "scanned" or "processed", you should securely store the check for 45 days from the time you receive notice from us that the check has been accepted.
• Installing Scanner Controls
  
  You must install either an ActiveX control or Java application on your computer in order for EasyDeposit to communicate with your scanner. Administrator rights may be required to install these controls. Users of Internet Explorer for Windows may opt to use either the ActiveX control or the Java application. Users of Firefox for Windows or MAC and Safari for MAC must use the Java application.
• Can I use any browser?
  
  Internet Explorer for Windows Users
  
  The first time you use EasyDeposit look for the Information Bar at the top of your Internet Explorer browser window and follow the instructions.You will be prompted to install an ActiveX control called EZTwainX by Dosadi.You may opt to install the Java application by clicking on "Use the Java version instead" in the middle of your browser window. More Java information below.
  
  Firefox for Windows/MAC and Safari Users
  
  The first time you use EasyDeposit you will be prompted to run the Java application rdcjava by Member-Data. Java 1.5.11 or higher is required to use EasyDeposit. If you do not have Java installed, you will be prompted to download the latest version of the Java software (free download: www.java.com).