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Apple Pay FAQ

  • What is Apple Pay?

    Apple Pay allows you to make purchases with your  with your iPhone 6, iPhone 6 Plus, iPad Air 2, iPad mini 3, and Apple Watch that is paired with either your iPhone 5, 5c, 5s, 6 or 6 Plus.

    Unique security features built right into your Apple device ensure that your transactions are private and your card information is not stored on your phone or shared with a merchant.

  • How do I add my Hanscom FCU cards to Apple Pay?

    You can add your card in a few easy steps. The process for adding a card is a little different between your iPhone, iPad, and Apple Watch.

     

    iPhone 6 or iPhone 6 Plus:

     

    1. Open Passbook and tap the plus sign.
    2. Position your card in the camera frame to automatically enter your card information. Enter the security code found on the back of your card, and fill in any remaining fields.

     

    iPad Air 2 or iPad mini 3:

     

    1. Go into Settings and tap Passbook & Apple Pay.
    2. Tap Add Credit or Debit Card.
    3. Position your card in the camera frame to automatically enter your card information. Enter the security code found on the back of your card, and fill in any remaining fields.

     

    Apple Watch:

     

    1. Open the Apple Watch app on your iPhone 5 or 6 (must be running iOS 8.2 or higher) and tap select Passbook & Apple Pay.
    2. Tap Add Credit or Debit Card.
    3. Position your card in the camera on your iPhone to automatically enter its information. Enter the security code found on the back of your card.


    If requested, follow additional steps to verify your card. After you confirm your Hanscom FCU ATM & Check Card has been added to your mobile device, you’re ready to use it in Apple Pay.

  • What do I need to use Apple Pay?

    To pay in stores, you will need an iPhone 6 or iPhone 6 Plus. To pay within apps, you will need an iPad Air 2 or iPad Mini 3 with a Touch ID™ or passcode on your device and an iCloud® account. Apple Pay is also available on the Apple Watch.

  • Is Apple Pay free?

    Yes, there is no charge to use Apple Pay. However, depending on your data plan, message and data rates may apply.

  • Is Apple Pay safe?

    Yes, when you use Apple Pay, you get an added layer of security. Your Hanscom FCU card number is not stored on your phone or given to the merchant, so it can’t be used for fraudulent purchases. A unique Digital Account Number is created specifically for your device.

     

    Additionally, you will be required to use either your fingerprint with the Touch ID fingerprint sensor or a secure passcode to complete a purchase.