After taking out a car loan, which for me is a big commitment and a lot of money($13,000) I received my payment information in the mail. On that first bill is a MEMBERSHIP FEE. On top of the interest that the bank will receive on my loan, they squeezed in a $50 membership fee. Confused, I called and got a woman on the phone who just repeatedly said it was in my loan paperwork. I guess it's my fault for not reading every disclosure line or so double sided loan work. I think this is a petty charge and terrible business. If I made this call to my hometown bank in Maine, they would have taken the time to talk to me and I think waived the fee. Underhanded and sneaky. I also asked for a monthly bill to be sent to me as I have 2 kids and my wife and I work about 50 hours per week each. This was promptly refused as well. I don't know much about this institution, but I know that my bank would never handle a customer like this.
blue collar worker