Very happy with Hanscom. People are very nice and very helpful. No one is pushy and all are interested in helping you the best they can. I'm a lifetime member.

Danny

Billerica Massachusetts

Great program! I had an upper hand with the dealers using this program. Super easy to use.

Johnny

Maryland

Fantastic experience with Julie

Coach Terri

New England

Carol was incredible! She was responsive, helpful and even stayed late (I am in a different time zone) to get the loan done while I was at a dealership in Texas. The dealership was so impressed, they told me that Hanscom would be added to their available banks for customers. It's so rare to find local folks that remember your name and do whatever it takes to get business done. Excellent job Carol!!!

Mwood

San Antonio Texas

Loved going with the better than a lease program. Only downside was paying full sales tax but the upside of walking away for a small fee was very appealing.

Nick

Chelmsford MA

The service was what I have come to expect from HFCU—quick, professional, courteous and thorough. There is a reason I have been a member for almost 40 years and will remain so—the people who represent the Credit Union. If I could give them 100 stars I would do so.

Colonel Bob

Langhorne PA

I really like the loan product as it makes shopping For a new car more enjoyable. Even better was the loan specialist Carol B. She made the process quick and easy and She treated me like a friend.

Andrew from Florida

Boca Raton, FL

I had a really excellent experience with the HFCU Better Than a Lease program. I am currently a graduate degree at Northeastern University, and I needed a car to get myself to my clinical rotations. I knew I needed a reliable car and I anticipate having a job to be able to pay for it once I graduate, but that won't be for another year. The Better Than a Lease program would allow me to make cheaper payments while I am in school, and then I could potentially pay off the loan when I am employed after graduation. I was very fortunate to have Sylwia out of the Burlington branch managing my loan application. She was so very helpful and kind. When I showed up to the branch without an appointment, Sylwia was glad to see me and took time to answer all my questions and help me out. Her service was above and beyond, and it was highly appreciated.

Emily

Burlington, MA

Tara in Littleton worked with me and met my deadline; I appreciate all her efforts.

Peter - A retired member.

Plaistow, NH

Awsome customer service very diligent, curtious, and so efficient. 5 stars

Mr Wil

Killeen Texas