We applied for the loan and contacted the loan officer through email with necessary documentation. She promptly replied to emails and we got approved the same day and we had the check mailed to us and received it two days later. So fast and way!

Melissa

Methuen, MA

I applied for a Mass Save loan to finance purchase of a heat pump and heat pump water heater. The loan application and approval process went very smoothly. Nancy at the Littleton office was very helpful in guiding me through the loan approval process.

David

Stow, MA

This is the second time I've used Hanscom for a loan. The ease of applying made the whole experience nothing but positive. I would use them again and recommend to friends.

Porter

Somerville

Always great to work with HFCU. They follow up and make it easy.

Deuce

Mass

Excellent service

Reggie

Hopkinton, MA

I was looking for two things: 1) secure Massave Heat Loan financing 2) find a local bank/credit union to do business with. The short of it is that I was able to find both in Hanscom. I was also hoping to secure a personal loan as opposed to a second mortgage or equity line to pay for an unanticipated heating system replacement. Given that cold weather was upon us, I needed to move quickly through the process. The application process was simple and streamlined through their online system. The loan officer Ashley guided us along the way and made it both simple and personalized. I then had to switch contractors In the middle of the process. What could have been a stressful situation turned out to be a pleasant experience. I look forward to continuing to work with Hanscom FCU. Their approach to customer service definitely pays off as this was a key factor in making our experience a positive one.

Mike

Berlin MA

Hanscom is the best

Chris

Ma

Could not have been easier. I sent the information to the branch manager by email and went into the office to complete the process. Walked out with the check to give the company installing the furnace.

LindyK

Boston, MA

Very simple process, quick approval and dispersement of the funds. Great customer service.

Dave

Worcester MA

I took my authorization form in the Brockton Branch, I was help by Brenda It was a day process on the loan. Service was quick and done right the first time Thank you

Allen

Randolph MA