Obtaining a Mass Save Heat Loan from HFCU went smoothly and efficiently. It was done entirely on-line using the well designed website and forms. I also had the prompt and helpful assistance of Alix B. at Natick when I had questions. All in all a painless process.

Governor D

Wellesley, MA

Easy application, prompt responses from Hanscom FCU staff. However, I now get significant amounts of paper junk mail from Hanscom FCU, which really stinks. Would I still do it again? Probably.

steven yoo

ashland, ma

So refreshing to receive PROPER customer service. I applied online for the loan. I received a call back almost immediately and the whole transaction took about 4 days. This is the second time I have used Hanscom's services and would not hesitate to do so again.

WW

Dedham, MA

Fantastic institution to deal with...customer service is top notch. Very friendly and helpful thru the entire loan process...would recommend to anyone.

Chris

Hopedale MA

Fast and easy, Anna was a big help in making the process extra smooth.

EJ

Burlington MA

Applying for the Mass Save loan through Hanscom Federal Credit Union was super easy and extremley fast. Collin was extemley friendly and knowledgeable and was able to close on the loan quickly. Thank you for all your support.

Melissa

Massachusetts

Jennifer Godin was on top of everything and was frequently in touch. So helpful.

Jo

Franklin Mass

exceptional service

if

lincoln, ma

The branch in the VA hospital in Brockton was very helpful. Even when our checks got lost in the mail Brenda was quick to help us out. Thanks again.

Jo

Massachusetts

I have to mention Joanne in Boston Courthouse. She is simply wonderful. So easy to work with. She answered all my hundreds of questions with patience, kindness and smart information. Joanne eases the process so thoroughly that at the end you feel like you made a friend. Thanks Joanne!

Sheryl

Boston