Every person we met was helpful and knowledgable. The application was processed in a timely manner and there was good communication via email for any questions that came up. I would highly recommend the Hanscom Federal Credit Union.

Lizzy

Wayland, MA

This was the easiest loan i've ever gotten. I called to get prequalified for the heat loan and was connected immediately to Carol, the loan officer. She checked my credit, qualified me for the loan, answered my questions and emailed me the forms to sign in less than 10 minutes. I signed the 2 simple documents and emailed back to her. Turns out i missed 1 signature line, but she got back to me on that immediately and once i corrected that piece she emailed right back and said i was all set. I had my loan check in my mailbox less than 48 hours later. Could not have been easier!

Kris

Maynard, ma

I had great service. Every question I had was answered thoughfully and quickly.

Tiffany

Framingham, MA

Helene and Sara mad getting our mass save loan so easy! They were so helpful and prompt!

Amanda

Monterey, MA

This is my second loan from Hanscom, and both experiences have been great. I love the convenience of applying online and direct, personal communication with a rep afterwards. I never had to come to a physical branch, but felt well cared for.

Jamie

Natick, ma

I found that all HFCU representatives were efficient and pleasant

Bill

Medford, MA

It took us just over a week to open an account to picking up our checks for the Mass Save loan and everything, other than the check pickup was done online or over the phone. Would highly recommend

RobK

Boston, MA

easy, quick and very helpful service after. they answered all my questions and walked me through the whole process. will consider them for future needs.

dee

marlborough, ma

Ronda and Lauren helped and guided me through every aspect of my loan application process. This was my first time taking out a loan and I knew nothing. They were kind and patient with my lack of knowledge. They were utterly professional and courteous walking me through each step of my application and the steps necessary once my application was complete. You at Hanscom have two very valuable employees. I sincerely look forward to doing business with Hanscom again.

Martha

Natick, MA

they were fast and i got approved right away.

dee

marlborough, ma