Best Home for your Mortgage

Credit Union Mortgage Center

30 Year Fixed Rate

3.796%

Annual Percentage Rate

20 Year Fixed Rate

3.564%

Annual Percentage Rate

15 Year Fixed Rate

3.081%

Annual Percentage Rate

5/1 Year ARM

3.617%

Annual Percentage Rate

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REVIEW SNAPSHOT®

by PowerReviews
HFCUMortgage Reviews
 
4.4

(based on 56 reviews)

Ratings Distribution

  • 5 Stars

     

    (39)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (4)

95%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
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Reviewed by 56 customers

Displaying reviews 1-10

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(1 of 1 customers found this review helpful)

 
5.0

Hanscom was very easy to work with. We recommend them Highly

By 

from madison, ct

Verified Buyer

Comments about HFCU Mortgage Reviews:

We love dealing with real people not automated services. Everyone was efficient and pleasant to deal with. thank you

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5.0

A credit union for the people!

By 

from Bradford, Massachusetts

Verified Buyer

Comments about HFCU Mortgage Reviews:

HFCU continues to differentiate themselves when it comes to customer experience! The staff are professional, knowledgeable and always willing to go above and beyond! HFCU members have a credit union working for them. This credit union is a winner!

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5.0

Fantastic Customer Service!

By 

from Lawrence, MA

Verified Buyer

Comments about HFCU Mortgage Reviews:

I was leery of applying for a mortgage; I went online on a Sunday evening and immediately received my approval. The mortgage specialist were very knowledgeable, answered all my questions throughout the whole process. They were prompt, polite and understanding! What a great team! Thank you all!!!

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5.0

Caring People

By 

from Palm Beach, Florida

Verified Buyer

Comments about HFCU Mortgage Reviews:

I love the HFCU. I got a very good loan.I love the people. I do have to say they were hard to reach by phone and email.

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3.0

wonderful people to work with however

By 

from branch at Bedford Ma

Verified Buyer

Comments about HFCU Mortgage Reviews:

the staff at Hanscom bank and mortgage department were very helpful and informative however the time it took to get approval from the underwriter was excessively long in our opinion. We were refinancing our loan the first of Sept and jokingly said we leave for Florida in January for the winter. We were assured that would not be any problem as we had most of the paperwork they were looking for. However after many a frantic phone call from us we signed the papers the day before we left!

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5.0

My recent HELOC experience.

By 

from Boston, MA

Verified Buyer

Comments about HFCU Mortgage Reviews:

My experience in applying for, and the approval of, my recent HELOC from HFCU was outstanding. The Branch Manager Patty at Barnes Bldg. in Boston was professional and extremely helpful. She was very knowledgeable and she went the extra mile with me and my wife to make the process smooth and easy.
I would highly recommend the HFCU loan services to my friends and family.

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4.0

Great and Easy, but Delays Hurt

By 

from MA

Verified Buyer

Comments about HFCU Mortgage Reviews:

Process was easy to understand and my experience was good; however the processing time was very long and cost me an extra month than expected due to processing delays.

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4.0

Great value and easy

By 

from Santa Clara, ca

Verified Buyer

Comments about HFCU Mortgage Reviews:

It is a good option to have a low rate loan with Hanscom

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5.0

Home Equity loan made easy!!

By 

from Malden Ma.

Verified Buyer

Comments about HFCU Mortgage Reviews:

Recently completed a home equity loan along with a line of credit from HFCU. The entire process was handled by Ms Diana M. in the Burlington branch office and she provided outstanding service. There is nothing I could recommend for improvement because the entire transaction was 100% positive from start to finish.

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(1 of 1 customers found this review helpful)

 
5.0

Banking for today and tomorrow.

By 

from Conway, South Carolina

Verified Buyer

Comments about HFCU Mortgage Reviews:

I have been a Hanscom Federal Credit Union member for over 40 years so it's hard to write a review that will not seem to be a bit bias. The CU has always grown and changed with its technology so it can be competitive in the industry and provide us, its customers, with the "latest and greatest". I do much of my banking on-line where the applications are easy to use. When I need to speak with someone, my phone calls are quickly answered and the staff is knowledgeable, polite and efficient. What more can you ask for in a bank. I highly recommend HFCU for all your banking needs!

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If you complete our online application, your request will be assigned to one of our Mortgage Loan Originators: Joshua Rakiey, NMLS Registry #173193 or Diane Stevens NMLS Registry #14171. Our Hanscom Federal Credit Union NMLS Registry # is 410771.