All branches are closed Thursday, November 26, 2020, in observance of Thanksgiving Day.
Click here to see temporary changes to branch availability at our Bedford, Cambridge (Mt. Auburn Hospital), Concord, Dorchester (South Bay Center), JFK, McCormack, MITRE Bedford, MITRE McLean (Virginia), Moakley, Natick, and O'Neill branches.
X-TEL is our automated account system that provides account information over the telephone 24 hours a day, 7 days a week.
You can check your balance, transfer funds, hear a list of recent transactions, see if a check has cleared, even make a loan payment, even when our branches are closed. Simply call us at 800-656-4328 and select option 1. Follow the prompts to enter your member number and your four to eight character X-TEL Password to gain secure access to your information.
You can access your account by telephone using our X-TEL system, 24 hours a day, 7days a week. Just follow these easy steps: