Telephone Account System

800-656-4328 | X-TEL 


  • Check account balances
  • Transfer funds from one Hanscom FCU account to another
  • Confirm checks have cleared
  • Make loan payments
  • Confirm account activity, and more

X-TEL Password Request Form

Get Started

  • Dial 800-656-4328 on any touch-tone phone and choose option 1.
  • You will be asked to enter your Member Number (do not use any leading zeros).
  • When prompted, enter your X-TEL Password (4-8 letters/numbers).
  • Follow the guided menus.

Step-by-Step Phone Menu Guide