My loan officer Minnoris from the South Bay Branch was awesome. The process was easy and she kept me informed of what was going on. Due to having a credit freeze on my report it prolonged the process but she was so patient while I resolved that issue.

Sandra

South Bay, Dorchester

the process of signing up for credit card was fast and easy.

crazy cat lady

boston,ma

I must say that this was by far an amazing experience. Someone from the bank reached out on a Saturday afternoon to ask, if they could help me save some money! Lowered my credit card interest rate within the matter of minutes on the phone. Many Thanks, I appreciate the level of service.

Mica

Ma

Great service

Racer

McLean Va

Consistently provide exceptional service

Kat

Western Massachusetts

The woman that called me back was so helpful. She actually stayed on the phone and guided me through the steps. Impressed!

Dday

Dover NH

The representative went above and beyond to make this transaction as pleasant as possible. There was a glitch but he was able to resolve it quickly and efficiently.

MaryK

Boston

Amazing customer service. Great timing and great rates. Thank you.

Tyson

Boston, MA

I inquired about the card and was approved right away. It was short and easy to apply for. I have one person that i deal with and she is a assest to the company. Her name is Lucia.

Poopie

Roxbury Mass

Having had financial struggles, I appreciated the opportunity to correct the errors

Shelly

Fitchburg, ma

Anita assisted my with my credit card application. She was extremely helpful and friendly throughout the process. There were a couple of hiccups in the process, but she was always quick to assist. I was very happy with my application experience.

CharleAnne

Davis, WV

Excellent

None

Boston

Great thing is I had put my old address on the application AND the due diligence section flagged it as suspicious! Great job guys/gals! Love my HFCU!!

F-15 Driver

Washington DC

Everything is very comfortable and friendly. You are treated like a person, not a number.

Paul D.

Medford ma

Very pleased with friendly professional help

C

Boston

I like the decor of the new Dorchester branch. I feel comfortable and at home. They're no lines either.

Tiffy

Boston

The professionalism of the HFCU personnel facilitates the process of banking.

Peter

Quincy, MA

The Credit Union office that I deal with is located at MITRE Corporation. All of the staff are friendly and helpful. I go into the office with a question and they are always finding ways to make sure I have the best products for my needs. I had no idea about the World Card until I told them that I was traveling internationally and my other credit card was charging a lot of currency fees. They approved my application in a day and I was able to go to one of their main offices and pick up the card the next day just in time for my trip.

Maureen

Bedford, MA

Susan is wonderful.

Great

Amesbury ma

Every time I call I get such great service from each employee. I encourage anyone I meet to change their banking to you. So happy I have you watching over my account!

Patty

Bedford MA

Good Service also good customer experience support.

Jelotte

Brockton VA