I've been a long time customer (merged from other CU) but this was my first experience with applying for a loan through Hanscom FCU. I applied online on a Sunday evening and was very pleasantly surprised when a rep called me back within 10 minutes. A few more questions and within 15 minutes of applying we were approved. We're very pleased with the exemplary level of customer service provided by everyone we dealt with at Hanscom. It couldn't have been an easier process.

Michele the new RV owner

Londonderry NH

I never got any more info after I was tole that Hanscom was all set with the info. Don't know if loan was ever finished and transferred?

patti

attleboro ma

Excellent process from start to finish. Easy application that went super quick. I recommend HFCU unreservedly.

GW

Holden, MA

Jane at Bedford shopping center branch made my purchase of my extreme all-terrain vehicle happen.

Andy

Bedford ma 01730

I got a mortgage and a boat loan and both times the service and speed of processing the loans was terrific. I would highly recommend them to anyone!!

Carole

Maine

AGAIN I'VE BEEN WITH HANSCOM FOR A LONG TIME. THE STAFF AT THE BEDFORD BRANCH GO ABOVE AND BEYOND TO TAKE CARE OF THE NEEDS OF THEIR MEMBERS. I WILL ALWAYS DO BUSINESS WITH THEM PERIOD!! MY GO TO PERSON IS ALBERTO WHO GOES WAY ABOVE AND BEYOND TO MAKE SURE I'M HAPPY REGARDING MY LOANS. HANSCOM SHOULD FEEL THANKFUL FOR THE TALENTED AND CARING PEOPLE THEY HAVE WORKING FOR THEM IN BEDFORD! END OF STORY...........................................................

ANGELO

BEDFORD MASS

I found this credit union with my wife, and could not believe how easy and simple the process was from the online application to signing paperwork in the Beverly office which the ladies there were superb!!!! Keep up the great work, looking to do more with you guys in the future Thank again THE REEL MRS. SEA

THE REEL MRS. SEA

GLOUCESTER, MA 01930

The application process was easy. The loan servicing team was extremely responsive and I was able to complete all the required paperwork online. And on top of it I got the best rate in the market. Thank you HFCU team!

Manohar

Sharon MA

Exelent

Bob

Beverly

This was my second loan with HFCU. First was a used car refinance, this one was for a used motorcycle. Loan process was simple. Virginia from the Littleton, MA branch was extremely helpful with the process, explaining all the documents I would need to send or that I would be receiving. Whole process took about two and a half weeks. Could have been quicker but I had to get some documents on my end from the dealer and my insurer. If I ever need another loan I will gladly look towards HFCU.

Bo Jennings

Chicago, IL