I've been a long time customer (merged from other CU) but this was my first experience with applying for a loan through Hanscom FCU. I applied online on a Sunday evening and was very pleasantly surprised when a rep called me back within 10 minutes. A few more questions and within 15 minutes of applying we were approved. We're very pleased with the exemplary level of customer service provided by everyone we dealt with at Hanscom. It couldn't have been an easier process.
Michele the new RV owner