It was the easier translation ever.

Tony & Raquel

BOSTON MA

Nina at HFCU in Boston was great, walked me through whole process online at my convenience. Great company, great employees.

Big Chris

MA

Excellent customer service

PATRICK

Wilmington

Everything from start to finish was A+ . Always had my best interest in mind provided a human element to banking and loans.

Jon

Hanscom

Delroy, made it very easy for me. too bad he left this branch.

Frank the tank

Boston MA

My Loan I requested...only took a few days to complete documents. I started filling out loan application 'on line'; but I phoned Credit Union to ask a Q. Right then, Loan worker suggested we do app over the telephone, very easy. Next day, worker Austin (Burlington branch) phoned me to clarify a few items. Happy a day later, loan was 'approved'. I chose Burlington branch - for convenience for me to drive to/from. Surprised it's open Saturdays. Met w/ Austin Sat. 09/14/19- friendly, efficient, articulate. He went over with me: final loan doc's--amount/day of payment/s due; he asked if I had questions, requested my signature/initials here/there. Handed me hard cy. Amount loan immediately deposited into my account. Austin had to phone me rgw following Monday - mix-up on doc. signature disclosure for optional Loan Protection Products, I had to electronically initial/sign in my home/laptop "stated not opting for Loan protection". He assisted me over phone to complete that--returned it to him--I have my cy. Austin's very tech. knowledgeable. Thanks to all.

Gwen the dancer

Peabody, MA

Loan agent was the ultimate professional. Literally took one day to get the funds in my account! Love doing business with HFCU!!!!

DJBell

Washington DC

I am overwhelmed from the great service received from Alix at the HFCU Natick Branch. Her knowledge of products and patience in finding the best solution for my need is truly amazing and appreciated. The rate for value of service is outstanding. I have never had such an experience of ease with a financial institution.

Sokol01

MA

Ewa T Was very professional, she actually listen understood evaluated and then responded to my needs. I was very pleased with her. Thanks

Mummah

Taunton Massachusetts

Sara K was absolutely fantastic to work with. Always on top of her game and very willing to work with her clients. 10/10 the only reason that I will continue to use HFCU.

Aaron

Massachusetts